Secret Shopper Experience

 Unfortunately, the staff member at the library I visited was not very helpful. She was not much of a conversationalist. I had stated that I was interested in science fiction as a prompt, but she did not take the bait, other than escorting me to the stacks. I attempted again by asking if she had any suggestions, and she said "No, that's not quite my genre" and went back to the desk. 

I give everyone the benefit of the doubt though. I don't think she was being rude; I think she really was just answering the question honestly, without know that she should try to help me find something despite not liking the genre. It could also be that she was in the middle of something that she needed to get done before the end of the day. 

Comments

  1. AnnalieseFebruary 3, 2024 at 8:57 PM

    That's too bad! It may have been that she was distracted; I'm glad you made that point. It's a shame that she did not attempt to find at least one title for science fiction even when it wasn't a genre she doesn't read herself.

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  2. Grace DowneyFebruary 4, 2024 at 10:59 AM

    I had a similar experience. The librarian I spoke to did not have a lot of experience with science fiction/fantasy and also led me to the stacks. She was kind and polite, but I think she lacked the confidence to do a whole readers' advisory interview for a genre she stated she didn't read.

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